Business Analyst

Job Description

Tasks and Responsibilities :

• Analyze business processes and requirements to design effective solutions for banking operations.
• Act as a bridge between business stakeholders, IT teams, and vendors to ensure smooth communication and requirement alignment.
• Gather, validate, and document detailed Business and Technical Requirements.
• Translate business needs into functional specifications for system development or enhancement.
• Collaborate with stakeholders to support implementation of systems or mobile applications.
• Provide post-implementation support and ensure successful rollout of new features or system upgrades.
• Work closely with cross-functional teams in Agile/Scrum environments.
• Prepare reports, presentations, and documentation for management and stakeholders.

Requirements :

• Bachelor’s or Master’s degree in Computer Science, Information Technology, Business Administration, or a related field.
• Strong analytical skills with knowledge of Information Technology, Banking, or insurance
• Previous experience as a Business Analyst or Business Process Analyst, ideally in the insurance/banking industry.
• Experience in handling systems or mobile applications.
• Ability to gather, analyze, and create Business Technical Requirements, including serving as a liaison between internal stakeholders and external clients.
• Excellent collaboration skills to work effectively with cross-functional teams and communicate technical information to non-technical stakeholders.
• Strong problem-solving ability and skills to identify areas for process improvement.
• Familiarity with Agile/Scrum methodologies is a plus.
• 2–4 years of relevant experience (middle level).