PT. Ratu Oceania Raya
Pool Deck Service – Virgin Voyages – Bali
Job Description
Tasks and Responsibilities :
• Cleaning and maintaining the outer deck area and pool area ensuring that all trash, used glasses, used crockery and cutlery are removed in a timely and efficient manner.
• Laying out, cleaning and storing of deck furniture before and after service hours.
• Assist Pool Service Supervisor with linen inventory and ensure that there is a sufficient number of towels and covers for the day.
• Maintains a supply of clean towels to the pool areas ensuring used towels are removed and delivered to the Laundry in a timely and efficient manner.
• Performs duty of Bar Waiter as and when required ensuring sailor’s drinks around the pool area are replenished as required.
• Executes poolside amenity program at scheduled times.
• Assists with the deep cleaning program for all deck furniture.
• Advises Pool Service Supervisor of any sailor complaints and where possible tries to resolve.
• Be familiar with all cruise services/features and activations to respond to Sailor inquiries accurately.
Requirements :
• Minimum 1 years’ experience as Bar Waiter or Pool Deck/Service Attendant onboard a Cruise ship or 4/5 star hotel/resort.
• Passionate about people and able to handle guest complaints with a smile!
• All certificates as required by the STCW code for this position.
• Good Command of the English Language