F&B Trainer – Jakarta

Job Description

Tasks and Responsibilities :

• Deliver classroom and on-the-job training to store staff strictly following approved curricula/SOPS
• Coach on the floor (demo → practice → feedback) until store staff meet standard work and safety/food-safety requirements
• Assess and certify store staff competency; record results and assign refreshers as needed
• Plan and coordinate training schedules with Operational Managers; ensure venues, tools, and materials are ready
• Complete attendance, scores, and CAPA documentation within 24 hours; escalate recurring gaps to content owners

Requirements :

• At least 3 years of experience as a Trainer in an F&B Company
• Strong analytical skills and confidence
• Excellent communication & training skills
• Possession of a training certificate is a plus
• Willing to travel out of town if required