Customer Service Support – Depok

Job Description

Job Desc :
– Guide our consumers and partners in using our products
– Manage service inquiries and disputes arising from our consumers and partners
– Provide excellent customer service to our consumer and partners base
– Maintain good relationships and community-building efforts with our consumers and partners
– Support projects from all verticals including registration, acquisition, and sales transaction.
– Educate promotional campaigns, as well as troubleshoot when they have difficulties
– To resolve consumers’ and partners’ problems quickly and effectively with empathy and care.
– Perform administrative tasks involving a partner’s account (credit top-up, changes in partner’s information, etc.)

Requirements :
– Min D3/S1 any major With a GPA of 2,75
– Clear Articulation and good communication in Bahasa
– Have experience in the customer service area
– Have experience in the sales area
– Typing skill with WPM 50 & Accuracy 90%
– Sense Of Empathy
– Has vaccinated 3 dose
– Energetic and agile
– Min. Fresh graduate and max 2 years in the same position (entry-level)
– Attention to detail
– Adaptive to dynamic changes

Placement : Depok
Contract : 6 months

*Please submit your CV in English.
Benefit; Basic Salary, BPJS