Telesales Agent – Makassar

Job Description

Task and Responsibilities :

• Reach out to existing and potential customers to present our product and service offering
• Communicate with customers to understand their requirements, needs, and close sales
• Always strive towards meeting sales quota
• Follow up with the existing customers to get feedback and understanding of the issue
• Assisting in resolving customer complaints/dispute

Requirements :

• Diploma or equivalent required; bachelor’s or associate degree is a plus
• Minimum 1 year experience as tele-sales; fresh-gradutes are welcome to apply
• Proven record of met quota
• Excellent interpersonal, communication and negotiation skills
• Fluent in local language
• Able to communicate in English (spoken & written)
• Proficiency in all Microsoft Office applications
• Hand on experience with sales tools such as CRM software
• Willing to be placed at Makassar