IT Business Analyst

Job Description

Task and Responsibilities :

• Analytical thinking related to systems, creating appropriate documentation regarding system changes and developments
• Carry out the completion of ongoing projects in the IT Department according to priorities and deadlines.
• Coordinate with business owners to discuss detail requirements with all relevant departments
• Perform on-going project analysis, create test plans and test cases, and communicate them together between IT and user stakeholders
• Coordination with internal teams (eg developers, Infrastructure) to identify system requirements
• Conduct tests according to scenarios that have been made jointly between IT stakeholders and Users
• Identify, record, and document running processes and test results, including tracking if there are bugs in the system
• Make a report regarding the defects found, make a summary of how many defects occurred during the Project
• Monitor IT services (incidents, SR, and CR) on the system and follow up on solving IT service problems

Requirements :

• Bachelor degree in Information Technology (Information System, Technic Information)
• Minimum 2 years of working experience in the area of Information Technology especially IT BA
• Having knowledge and experience in SDLC
• Analytical thinking related to systems, making appropriate documentation regarding system changes and developments
• Having experience in insurance industry would be an advantage