Executive Assistant

Job Description

A Homestay in Uluwatu, Bali is looking for a talented and enthusiastic Executive Assistant (Full-time)

Tasks and Responsibilities :

• Manage online travel agency (OTA) platforms to ensure accurate pricing, availability and seamless booking processes
• Handle guest reservations, special requests and inquiries promptly and professionally
• Standby on the phone to assist guests and coordinate with relevant teams for smooth operations
• Oversee the check-in and check-out process as well as ensuring a welcoming experience for guests
• Organize and oversee the daily tasks of the team as well as ensuring everyone is aligned with operational goals
• Effectively delegate responsibilities to maintain efficiency and service quality
• Handle cashier duties including processing payments and maintaining financial accuracy
• Monitor financial transactions and ensure proper record-keeping
• Assist in optimizing OTA performance, analyzing booking trends and adjusting strategies accordingly

Requirements :

• Indonesian citizen
• Excellent written and verbal communication in English
• Proven experience working as a Executive Assistant or in a related position
• Experience in managing OTA (such as Booking.com, Airbnb, Agoda, etc.)
• Strong leadership and delegation abilities to ensure smooth team coordination
• Hardworking, honest and proactive attitude
• Ability to handle guest interactions professionally and provide high-quality service