Villa Manager – Ubud

Job Description

A Private Luxury Villa Complein Ubud, Bali is looking for a talented and enthusiastic Villa Manager (Full-time)

Task and Responsibilities :

• Oversee daily villa operations including housekeeping, maintenance, landscaping and guest services
• Maintain luxury villa aesthetics and ambiance to meet 5-star standards
• Recruit, train and manage a team of staff as well as fostering a high-performance culture
• Implement and enforce Standard Operating Procedures (SOPs)
• Ensure a seamless guest experience as well as handling high-profile clients with professionalism
• Prepare budgets, manage expenses and oversee financial reporting to maximize profitability
• Negotiate with vendors and suppliers for cost-efficient procurement while maintaining quality
• Plan menus, source suppliers and manage kitchen operations
• Handle emergencies such as guest issues, maintenance problems, or natural disasters, calmly and effectively
• Use property management software, booking platforms (e.g., Airbnb, Booking.com) and Google Workspace for operational tasks
• Ensure adherence to Indonesian labor laws, safety regulations and other compliance standards

Requirements :

• Excellent written and verbal communication in English
• Proven at least 5 years of experience working as a Villa Manager or in a related position preferably in Bali or Southeast Asia
• Deep understanding of Balinese culture, luxury service standards and local hospitality regulations
• Proven ability to manage and lead teams with a hands-on approach
• Must own or have access to a motorbike for local transportation
• Proficiency with booking systems, Google Docs and sheets
• Experience establishing SOPs and operational foundations
• Flexibility to work irregular hours including weekends and holidays
• Attention to details as well as ensuring luxury standards across all villa operations