Front Desk

Job Description

A Salon in Legian, Bali is looking for a talented and enthusiastic Front Desk (Full-time)

Tasks and Responsibilities :

• Greet and welcome customers as well as ensuring a warm and friendly atmosphere.
• Explain salon services and assist clients with bookings in person, via WhatsApp, and social media
• Handle payments, issue receipts, and manage deposits for large bookings
• Order and manage salon stock, ensuring necessary supplies are available
• Facilitate communication between clients and stylists for seamless service
• Explain aftercare instructions and upsell products
• Follow up and confirm client bookings daily
• Report important salon updates to management daily
• Assist in preparing monthly expense and income reports

Requirements :

• Indonesian citizen
• Excellent written and verbal communication in English
• Proven experience working as a Front Desk or in a related position
• Friendly, confident and excellent communication skills
• Professional appearance and positive attitude
• Proactive, eager to learn and able to take initiative
• At least one year of experience in a similar role is ideal