Laundry Man (Travel Ready Doc + C1D Visa) – Viking Cruise – Jakarta

Job Description

Tasks and Responsibilities :

• Sort all linen, on a daily basis.
• Load and unload all washers and dryers, according to Viking’s Standard Operating Procedures (SOPs).
• Handle the flat iron for all Laundry and fold towels, as required.
• Monitor the iron roll pressure and steam supply.
• Regularly clean dryer ducts and laundry area.
• Report all laundry equipment damages and/or malfunctions to the Laundry Master.
• Correctly handle cleaning products, materials and laundry equipment, separate & remove garbage and place it in designated containers; clean garbage as often as needed, ensuring that separation procedures and all Public Health Standards are maintained.
• Participate in “The Daily Reunion” every day to understand your team’s operational needs and to ensure consistent adherence to Viking’s STAR Service Standards.
• Provide the highest level of comfort and service to Guests and consistently maintain an impeccable standard of cleanliness and hygiene in assigned areas, as per Viking’s STAR Service Standards and all Public Health Policies; proactively prepare service according to Guest flow, embarkation & disembarkation, sea day activities & other activities.
• Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.
• Uphold impeccable grooming standards at all times by complying with Viking’s Image and Uniform Standards.
• Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.
• Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.
• Become knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.
• Have strong motivation to achieve the company goals and objectives (quality and financial) for the Laundry Department.
• Have full knowledge about safety & security procedures and can operate in line with all Public Health, Environmental and Safety & Security Policies; participate in all training concerning onboard training, safety & security, fire prevention, evacuation exercises as required by the company.
• Assist in other departments and/or perform additional duties, upon instruction from supervisors.

Requirements :

• A required minimum of 1 year plus experience as a laundryman or similar position, within a laundry environment.
• Fluent in English – must be able to address any kind of information in an adequate manner with excellent oral English communication skills.
• Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required; must be flexible and stress resistant, team player, shows commitment.
• Must demonstrate the basic ability to operate washers, dryers and a flat iron.
• Must have excellent knowledge of all Public Health Policies.