Jr Bar Waiter – Marella Cruise – Jakarta

Job Description

Task and Responsibilities :

• Maintain clean and orderly lounges/bars.
• Know the daily specials and special promotions.
• Know menu for assigned bar, and explain and suggest drinks to guests.
• Sell and recommend drinks in order to meet and exceed the sales targets set by the company.
• Possess full knowledge and ability to operate, the POS system onboard, to create checks and generate reports.
• Provide personalized service, remembering guest names and preferences.
• Verify that drinks are served in the proper glass with the proper garnish.
• Adhere to the drinking age policy for vessel.
• Transport stock to various bars when necessary.
• Attend weekly bar staff meetings and training sessions, as required.
• Work at special parties and private functions.
• Conduct general cleaning and maintenance according to Shipsan, the European sanitation program and USPH standards.
• Perform all other duties as requested by supervisors such as. Escorting Guests on embarkation day and pier duties.
• Handles all ship equipment with utmost care and reports any faulty/broken equipment.
• Assist management with coaching and introduction of new personnel.
• Follow at all times RSA, in case of violations, to be reported to Head Bart.& Bar Mgr
• Resolve guest complaints, and notify bar supervisor immediately (instead of bar manager only)
• TAR procedures to be follow at all time.

Requirements :

• Fluent in written and spoken English.
• Must be able to communicate effectively with the senior management.
• Ability to lead and make decisions.
• Good administrative skills.
• Experienced in coaching subordinates.
• Must be cost and quality conscious.
• Must adhere to specific scheduled work hours, yet be flexible if circumstances require it.
• Work with international team members.
• Perform assigned duties under pressure (time constraints).