Branch Supervisor (Head of Clinic)

Job Description

Tasks and Responsibilities :

• Oversee daily operations to ensure seamless, customer-centric service delivery
• Coach, motivate, and lead frontline teams toward high performance
• Monitor and analyze operational data to identify improvement areas
• Implement SOPs, quality control, and service consistency standards
• Address real-time issues with agility and a solutions-focused mindset
• Ensure a productive, compliant, and collaborative work culture

Requirements :

• Bachelor’s degree (D4/S1) from any field
• 1–2 years’ experience in an operational supervisory role, ideally in service industries such as: F&B, Retail, Hospitality, and other similar industries
• Strong business acumen, communication, team management, and problem-solving skills
• Data-literate, especially in using Excel or dashboards for tracking performance
• Willing to work in a 6-day, shift-based schedule
• Open to placement in any location