Assistant Operation Manager

Job Description

A Hospitality Company in Nusa Ceningan, Bali is looking for a talented and enthusiastic Assistant Operations Manager (Full-time)

Tasks and Responsibilities :

• Serve as the acting Manager when the Operations Manager is unavailable as well as managing all operational tasks
• Assist the Manager with resolving operational issues and implementing solutions
• Plan and facilitate meetings, team-building sessions and training as required
• Respond promptly to queries from staff, customers and other stakeholders, ensuring excellent communication
• Deliver exceptional customer service and nurture vendor relationships to sustain business partnerships
• Organize and maintain accurate documentation, including forms, logs and order records
• Assist in recruitment, onboarding and team performance management
• Conduct inventory checks and order office supplies to maintain operational readiness
• Analyze operations to identify areas of improvement and recommend actionable changes
• Manage resources across multiple venues as well as ensuring smooth and efficient operations
• Utilize tools such as point-of-sale systems, scheduling software and other operational technologies to enhance productivity

Requirements :

• Indonesian citizen
• Excellent written and verbal communication in English
• Proven at least 3 years of experience working as an Assistant Operations Manager or in a related position ideally in hospitality or events
• Familiarity with managing multiple venues would be a plus
• Proven leadership skills with the ability to motivate and guide teams effectively
• Strong organizational and interpersonal skills to handle diverse tasks and teams
• Proficiency in Microsoft Office tools (e. g., Word, Excel, PowerPoint)
• Experience with data entry and record management (e.g., sales records, performance reviews)
• Familiarity with operational tools like scheduling software, point-of-sale systems, etc
• Basic financial acumen to manage budgets, control costs and improve profitability
• Adaptive and eager to learn new technologies or approaches