Cafe Manager

Job Description

A wellness company located in Cemagi is looking for a Cafe Manager

Tasks and Responsibilities :

• Oversee the day-to-day operations of the café, ensuring smooth and efficient service
• Manage inventory levels, place orders and ensure the availability of all necessary ingredients and supplies
• Maintain cleanliness and organization in all areas of the café including the kitchen, dining area and storage
• Recruit, train and supervise café staff including baristas, servers and kitchen staff
• Schedule shifts, manage attendance and ensure adequate staffing levels during peak hours
• Ensure high standards of customer service are consistently delivered as well as addressing any customer complaints or issues promptly
• Create a welcoming atmosphere for customers, building relationships and encouraging repeat business
• Monitor and control operating costs including labor, food and supply costs to maximize profitability
• Collaborate with the kitchen team to develop and update the menu, ensuring a variety of high-quality offerings
• Build and maintain strong relationships with suppliers and vendors to ensure timely delivery of quality products
• Develop and implement marketing strategies to attract new customers and retain existing ones

Requirements :

• Indonesian citizen
• Excellent in written and spoken English communication
• Proven at least 2 years of experience working as a Café Manager or in a similar role
• Strong leadership and team management skills, with the ability to inspire and motivate staff
• Excellent customer service skills, with a focus on creating a positive customer experience
• Strong organizational skills, with the ability to multitask and manage time effectively
• Basic financial acumen, including budgeting, cost control and cash handling