Classes, Events & Retreats Supervisor

Job Description

A leading Wellness Company in Bali is seeking a dynamic and passionate Classes, Events & Retreats Supervisor (Full-Time) to join our team.

Tasks and Responsibilities :

• Oversee the planning, scheduling, and smooth execution of all classes, events, and retreats offered by the wellness center.
• Lead, train, and inspire instructors, facilitators, and support staff to deliver exceptional client experiences.
• Ensure a welcoming and enriching atmosphere for all participants, maintaining the highest standards in customer care and attention to detail.
• Collaborate with the marketing team to develop promotional strategies and campaigns to increase attendance and engagement in events, classes, and retreats.
• Curate yearly retreats, up to 6 per year, from theme selection, partnering with facilitators to lead them to all areas of execution
• Manage event logistics, including venue setup, resource allocation, and vendor coordination, ensuring all aspects run seamlessly.
• Monitor and drive revenue through event participation and retreats, aligning with the company’s financial goals.
• Maintain an up-to-date inventory of supplies and materials needed for classes, events and retreats while adhering to budget constraints.
• Handle client inquiries, feedback, and concerns with professionalism, making adjustments to services and programming to enhance satisfaction.
• Stay current with wellness trends and industry developments to introduce innovative ideas and improvements.

Requirements :

• Indonesian citizen.
• Exceptional verbal and written communication skills in English.
• Proven experience in event management, retreat planning / execution, class scheduling, or a related supervisory role in the wellness or hospitality industry.
• Strong leadership skills with the ability to motivate and coordinate a diverse team.
• Outstanding organizational skills with a keen eye for detail.
• Financial proficiency, including budgeting, tracking revenue, and managing expenses.
• Familiarity with wellness practices, class structures, event & retreat dynamics.
• Experience with scheduling or event management software is highly desirable.
• A proactive problem-solver capable of handling high-pressure situations effectively.
• Passionate about wellness and delivering memorable client experiences.