Senior Office Staff – Seseh

Job Description

A Wellness Company in Bali is looking for a talented and enthusiastic Co-working Space Supervisor (Full time)

Tasks and Responsibilities :

• Lead and supervise co-working space staff including receptionists and maintenance personnel
• Serve as the primary point of contact for members as well as addressing concerns, resolving issues and maintaining strong relationships to ensure a positive member experience
• Oversee the day-to-day operations of the co-working space including opening/closing procedures and member onboarding
• Manage the scheduling and booking of workspaces, meeting rooms and event spaces, ensuring fair and efficient allocation of resources
• Coordinate with vendors and maintenance staff for repairs and maintenance as needed
• Work with the community team to organize and execute events such as workshops, networking sessions or member meet-ups
• Ensure that the co-working space adheres to all relevant health and safety protocols including regular facility checks and emergency preparedness
• Assist with onboarding new members, including tours, explaining membership benefits and guiding them through the co-working space’s features
• Collect and evaluate feedback from members to improve services and ensure the space is meeting the needs of its users
• Monitor and manage office supplies, snacks and beverages
• Help build a vibrant and engaged member community by encouraging networking and collaboration among members

Requirements :

• Indonesian citizen
• Excellent in written and spoken English communication
• Proven experience in a supervisory or leadership role, preferably in a co-working space, hospitality, or customer service environment
• Excellent customer service and communication skills with the ability to resolve issues effectively and diplomatically
• Familiarity with office management, coworking software and booking systems
• Ability to handle facility management and work with vendors
• Basic knowledge of health and safety regulations and space management
• Positive attitude and problem-solving skills