Shop Attendant – Legian

Job Description

A 5 Star Hotel in Legian, Bali is looking for a talented and enthusiastic Shop Attendant (Full-time)

Tasks and Responsibilities :

• Greet customers with a warm and friendly attitude upon entering the store
• Assist customers in answering any questions they have about products as well as providing detailed information and recommendations based on their needs
• Guide customers through the store and ensure a high-quality shopping experience
• Maintain a clean and organized shop floor, ensuring displays are stocked and visually appealing
• Operate the Point of Sale (POS) system for purchases, returns, and exchanges as well as ensure accuracy in all transactions
• Stay updated on the latest products, promotions, and sales techniques to provide excellent service
• Support the team in meeting store sales goals and maintain awareness of current stock levels
• Uphold brand standards including providing insight into the store’s focus on fashion, wellness, and sustainability
• Handle customer complaints or escalate issues to the manager when necessary
• Ensure that store operations comply with company policies, including security, health, and safety regulations

Requirements :

• Indonesian citizen
• Excellent in written and spoken English communication
• Proven working experience as a Shop Attendant or in a similar role
• High school diploma or equivalent required
• Previous experience in Retail, Customer Service, or Hospitality
• Proficient in using Point of Sale (POS) systems and basic knowledge of Microsoft Office (Word, Excel, Outlook)