ICS & End User Support Team Leader

Job Description

Tasks and Responsibilities :

• Develop, manage and execute the strategies for ICT infrastructure, communication, information security, and end user support plan, operation and maintenance at Indonesia operations through development and implementation of annual work program & budget, effective monitoring and optimization, and using relevant tools and methodologies to ensure long term reliability and technical integrity of all asset and services to maximizing value creation, business growth and new business opportunities and to support country business objectives
• Coordinate, evaluate and analyze the end-to-end service level management of ICT infrastructure, communication, information security, and end user support system, in ensuring sustainable solutions by institutionalizing best practices in order to ensure effective and efficient sustainable model, and aligned to Upstream business and PETRONAS Group standard and policies, and to meet with country business objectives.
• Establish, conduct and manage the implementation of Country ICT infrastructure, communication, information security, and end user support sustainability plan, standards, policies, procedures, and guidelines, by working with the management team and Upstream group, to govern the delivery of the sustainability model, in assuring such ICT sustainability plans, standards, policies, procedures, and guidelines meet business objectives that are aligned with Upstream business and PETRONAS Group standard and policies
• Carry out research and providing technical advice and analysis pertaining to the implementation and delivery of ICT infrastructure, communication, information security, and end user support system, by identifying leading-edge related framework, methodology, and tools in recommending appropriate and innovative solutions to the key stakeholders to provide reasonable assurance of the adequacy and operating effectiveness.

Requirements :

• Degree in ICT technology/engineering discipline.
• Minimum 10-12 years of ICT experience in oil and gas, with sound multi-discipline ICT application and system (Production facilities / process / structure mechanical, electrical & instrument) technical.
• Understanding of E&P Business and possess technical awareness in operations.
• Excellent knowledge of technical management, information analysis and ICT hardware/software systems, and project management.