Assistant Waiter/ess – Marella Cruise – Jakarta

Job Description

Task and Responsibilities :

• Clean, organize, and maintain designated service station
• Prepare mise-en-place to ensure that station is ready when required.
• Provide attentive and personalized service to ensure that guest requests are fulfilled promptly.
• Replenish water, bread, butter and other items as anticipated or required.
• Deliver food from the galley to restaurant stations.
• Maintain clean and orderly tables and station if assigned to food buffet areas.
• Assist guests with beverage orders.
• Minimize breakage and loss of all equipment.
• Use only authorized chemicals in approved manner.
• Respect fellow colleagues.
• Respect and cooperate with all management decisions.
• Attend ship and departmental meetings as required.
• Maintain professional appearance to meet the following standards:
• Clean and ironed uniforms.
• Nametag visible at all times.
• Shower prior to shift.

For males :

• Hair must be well-groomed and above the collar.
• Facial hair should be kept to a minimum.
• Sideburns should not be lower than the ear lobe.
• No earrings are allowed for male employees.
• Personal jewelry should be kept to a minimum.
• All shoes are to be clean and polished.
• Clean and trimmed fingernails.

For females :

• Hair must be kept away from the face in a moderate coiffure.
• Light polish is permitted.
• Makeup should be tasteful and minimal.
• Personal jewelry should be kept to a minimum.
• Ladies may wear small earrings and one ring per hand.
• All shoes are to be clean and polished.
• Ladies heels are to be no higher than 1 inch

Requirements :

• Fluent in written and spoken English,
• Must be able to communicate effectively with the senior management.
• Ability to lead and make decisions.
• Good administrative skills.
• Experienced in coaching subordinates.
• Must be cost and quality conscious.
• Must adhere to specific scheduled work hours, yet be flexible if circumstances require it.
• Work with international team members.
• Perform assigned duties under pressure (time constraints)
• Fluency in additional language(s) Preferred