Bar Waiter/ess – Regent Seven Seas Cruise – Jakarta

Job Description

Tasks and Responsibilities :

• Ensure guest satisfaction measured by guest comment cards.
• Ensure that assigned area is properly stocked, set up, and open as scheduled.
• Report any issue that needs attention to the Head Bartender/Bartender.
• Monitor guest flow in assigned bar to ensure prompt service for all guests.
• Prepare beverages according to guest preferences and in line with company policy and procedures .
• Possess full knowledge of standard cocktail recipes, garnishes and presentations.
• Be aware of all events and activities on the ship.
• Conduct inventory.
• Monitor bar costs.
• Ensure compliance with the company alcohol policy.
• Ensure the logging of all fridge, freezer and dishwasher temperatures in beverage venues .
• Report maintenance issue promptly to the Head Bartender.
• Liaise with the Head Bartender and the Bartender to establish and maintain predetermined profit objectives without jeopardizing the standards of quality of beverages, service, and cleanliness.
• Be aware of targets, costs and monitoring procedures.
• Be motivated to up sell and generate revenue.
• Possess ability to promote, sell, up-sell and recommend bar event to guests.
• Provide ideas to maximize beverage revenues and minimize costs .
• Assist with inventories and requisitions to restock bar items.
• Assist in the control of in-use stock inventory in all beverage outlets.
• Keep supervisor fully informed of all relevant matters.
• Observe and enforce grooming and uniform standards according to company policies and procedures.
• Possess job and product knowledge, including knowledge of cocktail recipes, wine lists and bar set-ups.
• Possess full knowledge of current U.S.P.H rules and regulations and maintain U.S.P.H standards at all times .
• Ensure that the assigned location is up to U.S.P.H. standards.

Other Duties And Responsibilities :

• Assist with loading or provisions when required.
• Ensure confidentiality when handling sensitive information.
• Achieve the primary objectives of the position and comply with the above-mentioned accountabilities in a timely and efficient manner in accordance with SSSL policies.
• Project a favorable image of the company, promote its aims and objectives, and foster and enhance public recognition and acceptance of all its areas and endeavors.
• Comply with the safety and pollution prevention regulations and operating procedures at all times, participating in all relevant meetings and training sessions.
• Participate in all mandatory training without excuse.
• Perform all other duties as requested by shipboard management or shore side.

Requirements :

• Fluent in written and spoken English.
• Communicate effectively with the senior management.
• Possess ability to lead and make decisions.
• Good administrative skills.
• Experienced in coaching subordinates.
• Must be cost and quality conscious.
• Adhere to specific scheduled work hours, yet be flexible if circumstances require it.
• Work with international team members.
• Perform assigned duties under pressure (time constraints).

Preferred :

• Experience and/or training in the hospitality field.
• Fluency in additional language(s)
• Cruise Ship Experience.