Deck Steward – Marella Cruise – Jakarta

Job Description

Task and Responsibilities :

Operational :

• Ensure that all decks are thoroughly cleaned and maintained to company standards.
• Ensure an organized set up of the deck furniture.
• Clean and maintain deck furniture, such as deck chairs and tables.
• Provide guests with pool towels.
• Ensure that towels are always available.
• Sort, count, fold or carry pool towels.
• Transport soiled pool towels to and from the laundry and exchanging them for clean ones

Polish brass and other metals in pool area :

• Empty wastebaskets, and empties and cleans ashtrays.
• Transport trash and waste to the disposal area.
• Collect used glasses, china, cutlery, etc. by pool area.
• Deliver the utensils to the designated area for cleaning and washing.
• Notify management of needed repairs or corrections to lighting, heating and ventilating equipment, deck chairs, etc.
• Clean and maintain all equipment and any other ship property as assigned.
• Maintain a safe and sanitary environment for guests and fellow employees.
• Respond correctly to guest questions regarding ship’s schedule, itinerary, ports of call, and onboard services when encountering guests in public areas or cabins.
• Perform other duties assigned as needed, such as assisting with provision loading or guiding guests on embarkation to their cabins.
• Possess knowledge and comply with Shipsan, the European sanitation program, and the United States Public Health rules and regulations pertaining to assigned work.
• TAR procedures to be follow at all time.
• Report any guest accident by the open deck to the HB or AMB on duty

Maintain professional appearance to meet the following standards :

• Clean and ironed uniforms.
• Nametag visible at all times.
• Showers at least twice a day

For males :

• Hair must be well-groomed and above the collar.
• Sideburns should not be lower than the ear lobe.
• No earrings are allowed for male employees.
• Personal jewelry should be kept to a minimum.
• All shoes are to be enclosed at the toe and heel.

For females :

• Hair must be kept away from the face.
• Ladies should wear a dark-colored scrunch to tie back hair.
• Makeup should be tasteful and minimal.
• Personal jewelry should be kept to a minimum.
• Ladies may wear small earrings and one ring per hand.
• All shoes are to be enclosed at the toe and heel.
• Ladies heels are to be no higher than 1 inch

Requirements :

• Fluent in written and spoken English,
• Must be able to communicate effectively with the senior management.
• Ability to lead and make decisions.
• Good administrative skills.
• Experienced in coaching subordinates.
• Must be cost and quality conscious.
• Must adhere to specific scheduled work hours, yet be flexible if circumstances require it.
• Work with international team members.
• Perform assigned duties under pressure (time constraints)
• Fluency in additional language(s) Preferred