Pool Service Attendant (Bar Deck) – Virgin Voyages – Yogyakarta

Job Description

Tasks and Responsibilities :

• Cleaning and maintaining the outer deck area and pool area ensuring that all trash, used glasses, used crockery and cutlery are removed in a timely and efficient manner
• Laying out, cleaning and storing deck furniture before and after service hours
• Assist Pool Service Supervisor with linen inventory and ensure that there is a sufficient number of towels and covers for the day
• Maintains a supply of clean towels to the pool areas ensuring used towels are removed and delivered to the Laundry in a timely and efficient manner
• Performs duty of Bar Waiter as required ensuring sailor’s drinks around the pool area are replenished as required
• Executes poolside amenity program at scheduled times
• Assists with the deep cleaning program for all deck furniture
• Advises Pool Service Supervisor of any sailor complaints and where possible tries to resolve
• Is familiar with all cruise services/features and activations to respond to Sailor inquiries accurately

Requirements :

• Minimum 1 years’ experience as Bar Waiter or Pool Deck/Service Attendant onboard a Cruise ship or 4/5 stars hotel/resort
• Passionate about people and able to handle guest complaints with a smile!
• All certificates as required by the STCW code for this position
• Strong written & verbal skills