PT Trakindo Utama
App. Engineer Machine – Jakarta
Job Description
Tasks and Responsibilities :
• Responsible for supporting others Area in terms of provide advise/ consultancy/ Site Assessment/ delivering product knowledge and application training, etc. when needed.
• Responsible for monitoring Machine performance and product problem that related to Machine application to capture the voice of customer experience and support selling Machine.
• Responsible for conducting Machine application study to find out about unit performance, competitor performance and product problems occurred at customer Site Area.
• Responsible for conducting Site Assessment to observation actual condition in terms of application and operation to support product selling.
• Responsible for executing training (NPI) activity to cascade the product knowledge and application for new product to support Sales in selling product.
• Responsible for supporting Marketing activity plan/ business plan to promoting activity (such as new product launching event, exhibition, Marketing program, CAT care etc.) in terms of deliver product presentation (feature, knowledge, and application)
• Accountable and responsible for delivering product knowledge and application training for customer/front liner/Marketing staff in order to have an understanding of the product and its application.
• Accountable and responsible for analyzing and providing Customer Advise/ Consultancy to determine equipment recommendation based on customer application need and convince customer with product feature and benefit.
Requirements :
• Minimum S1 in Engineering/ Related Fields major
• GPA minimum 2.75
• Minimum 2 years experience in Related Fields