Ward Clerk – Siloam Hospitals Banjarmasin

Job Description

Tasks and Responsibilities :

• Ensure all patient information is obtained to complete patient registration thoroughly.
• Update treatment and care plans for all inpatient patients in each care unit, in collaboration with the responsible nursing unit head.
• Document all doctor’s services, all patient transactions during the treatment process (drugs, surgery, etc.).
• Complete and organize medical support forms for patients and ensure the completeness of patient medical records before returning them to the medical records department.
• Explain all administrative procedures and cost changes to patients/families.
• Ensure that all billing for discharged patients is completed and confirm patient discharge with all relevant inpatient departments after receiving confirmation from attending doctors/nurses, and ensure no patient documents are left behind upon patient discharge.
• Implement quality service and safety procedures, including training, data collection, documentation, and/or report creation needed to support achievement of hospital-wide indicators and department/unit goals.

Requirements :

• Minimum Highschool/ Diploma (D3) Degree from Health Administration or any related major
• Experience in an administrative or clerical role, especially in a healthcare setting, is preferred but not always required.
• Ability to manage multiple tasks and maintain accurate records in a busy ward environment.
• Proficiency in office software (e.g., Microsoft Office Suite) and familiarity with electronic health records (EHR) systems.
• High level of accuracy in handling patient information and medical documentation.